FAQ

Answers to frequently asked questions are provided below. You can also contact me by phone or email, if you have additional questions that aren't addressed here.

Fees

My rate is $130 for an individual session. Please ask if you qualify for my sliding scale. I accept cash, checks & credit cards online through Zelle, Venmo or PayPal. 

Cancellations
Scheduling

I am available to see clients:

  • Monday through Thursday from 10 a.m. to 6 p.m.

  • Fridays - 10 a.m. to 4 p.m.

Please contact me, if you need an appointment at another time or you can schedule on-line.

Emergencies

Please call, text or email me, at least 24 hours in advance, if you need to cancel or reschedule your appointment. You can also cancel appointments online here, although you will be charged the full session rate for cancellations without advance notice.

Call 911 or go to an emergency room if you are experiencing an emergency or are at risk of hurting yourself or others. if you need to speak to someone, you may also call the Psychiatric Emergency Services helpline:

(512) 472-4357.

Meet Lola

Lola says she is a therapy cat and may greet you on your first appointment. My office is a pet-free zone. 

 

Insurance

I am an in-network provider with:

  • Blue Cross Blue Shield

  • Cigna

  • LifeSynch, a Humana company

I also can provide a receipt for you to file with your insurance. In some cases, I may be able to file directly with your insurance, although I may be an out-of-network provider.

BCBS, Blue Cross Blue Shield, insurance accepted
LifeSynch a Humana Company, insurance accepted
Cigna insurance accepted

© 2014 Loretta Macias

individual counseling for people who color outside the lines